Tag Archives: customer service

10 Ways to have a better conversation

Posted in communication | Tagged , , , , , | Leave a comment

Can I Trust You

Because if I can’t there is no way you’re going to sell me anything, even although it’s the best product or the best service, at the best price. And if you’re my boss, then you haven’t a hope of me being … Continue reading

Posted in Customer service, Leadership, Management, motivation | Tagged , , , , , , , , , | Leave a comment

There Is No Try

People would rather know where they stand than hear the wishy-washy word. Continue reading

Posted in communication, Customer service, difficult people, sales | Tagged , , , , , , , | 2 Comments

Who runs your mind?

You have to decide who runs your mind; is it you, or is it somebody else? Continue reading

Posted in Customer service, difficult people, relationships | Tagged , , , , , , , , , | Leave a comment

How to get more sales using the motivational five factors of success

For many years I’ve been fascinated by what makes people successful in their life, whatever it is they do for a living. I’ve read biographies, watched people being interviewed on television, studied newspaper and magazine profiles and spoken to many … Continue reading

Posted in communication, Customer service, motivation, sales, success | Tagged , , , , , , , | 1 Comment

How to Make Sales When You Don’t Like Selling

If you are a business owner, a sole trader, an established salesperson, or new to sales; then you need to find new clients and customers. This will show you how. Continue reading

Posted in communication, Customer service, sales, success | Tagged , , , , , , | Leave a comment

Fight for Every Customer Tooth and Nail

Having a good product range and other services that woo the customers is vital, but you need the right people, in the right place and at the right time for a successful business. Continue reading

Posted in Uncategorized | Tagged , , , , , , , | Leave a comment

Please “Don’t” Go Away

Customer service is getting worse! In one of his latest blogs, Seth Godin highlights the poor customer service that we all put up with, and I really have to agree with him on this. One thing that really hacks me … Continue reading

Posted in Customer service, difficult people, sales | Tagged , , , , | Leave a comment

Bring on the Background Noise

Well I’ve heard it all now! And I really mean – I’ve heard it! I’ve just come across several websites (no I didn’t go looking for them) where you can listen to or download background noise. Yup; that’s right, but … Continue reading

Posted in Uncategorized | Tagged , , , , | Leave a comment

There Is No Try

Just imagine for a moment that the weather has been really good and you decide to have barbecue this weekend. You phone all your friends to invite them over, and one of them says, ‘We have a couple of things … Continue reading

Posted in communication, difficult people | Tagged , , , , , , , , | Leave a comment