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Monthly Archives: May 2023
Count to 2 Before You Speak
Do you remember being told to count to 10 before you lose your temper with someone else? The idea being, that if you think before you speak, then you are less likely to say something you’ll regret at a later … Continue reading
Posted in communication, Customer service, difficult people, Leadership, relationships
Tagged difficult people, relationships
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How to Build a Highly Motivated Team and Win More Business
Here is a really simple way to build a highly motivated team: Spend quality time with each individual Give feedback and coach them Believe in them and trust them to do the job I was speaking to a friend in … Continue reading
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How to Manage Difficult People
First published in 2010 and updated in 2015, this second book of mine continues to sell – well. So, as a Narrator of audio books, it was time to narrate one of my own. And this is it – Just … Continue reading
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