Category Archives: Customer service

Can I Trust You

Because if I can’t there is no way you’re going to sell me anything, even although it’s the best product or the best service, at the best price. And if you’re my boss, then you haven’t a hope of me being … Continue reading

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One Tip on How to Get Your Message Across

People will respond more to your feelings than to what you actually say Continue reading

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Did Jose Get the Balance Right

Don’t know if you’re a soccer fan or not, but it was hard to miss the news that  Jose Mourinho lost his job as Chelsea Football Club manager last week. This was just seven months after he led them to … Continue reading

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There Is No Try

People would rather know where they stand than hear the wishy-washy word. Continue reading

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Who runs your mind?

You have to decide who runs your mind; is it you, or is it somebody else? Continue reading

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How to get more sales using the motivational five factors of success

For many years I’ve been fascinated by what makes people successful in their life, whatever it is they do for a living. I’ve read biographies, watched people being interviewed on television, studied newspaper and magazine profiles and spoken to many … Continue reading

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How to Make Sales When You Don’t Like Selling

If you are a business owner, a sole trader, an established salesperson, or new to sales; then you need to find new clients and customers. This will show you how. Continue reading

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