Category Archives: difficult people

Count to 2 Before You Speak

Posted on May 30, 2023 by motivationdoc

Do you remember being told to count to 10 before you lose your temper with someone else? The idea being, that if you think before you speak, then you are less likely to say something you’ll regret at a later … Continue reading →

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Did Jose Get the Balance Right

Posted on December 21, 2015 by motivationdoc

Don’t know if you’re a soccer fan or not, but it was hard to miss the news that  Jose Mourinho lost his job as Chelsea Football Club manager last week. This was just seven months after he led them to … Continue reading →

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There Is No Try

Posted on May 5, 2015 by motivationdoc

People would rather know where they stand than hear the wishy-washy word. Continue reading →

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Who runs your mind?

Posted on April 28, 2015 by motivationdoc

You have to decide who runs your mind; is it you, or is it somebody else? Continue reading →

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Please “Don’t” Go Away

Posted on February 15, 2015 by motivationdoc

Customer service is getting worse! In one of his latest blogs, Seth Godin highlights the poor customer service that we all put up with, and I really have to agree with him on this. One thing that really hacks me … Continue reading →

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There Is No Try

Posted on January 14, 2014 by motivationdoc

Just imagine for a moment that the weather has been really good and you decide to have barbecue this weekend. You phone all your friends to invite them over, and one of them says, ‘We have a couple of things … Continue reading →

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One Thing That We Fear

Posted on December 17, 2013 by motivationdoc

It sometimes surprises people when I tell them I get slightly nervous before a speaking or training event. They seem to think that because I’ve been doing it for years, nervousness would no longer be an issue. However “nerves” is … Continue reading →

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Hand Out Some Warm Glows

Posted on December 9, 2013 by motivationdoc

Do you remember how you felt after your last interaction with another person either on the phone or face to face? That person – it could have been a customer, a colleague, a friend or even a member of your … Continue reading →

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Warning; Don’t Let Other People Decide Your Behaviour

Posted on November 22, 2013 by motivationdoc

Has this ever happened to you? You’re about to meet or speak to someone in either your business or personal life. Perhaps it’s a customer a new colleague or even a friend of a friend and someone else describes this … Continue reading →

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How to See It the Way They See It

Posted on November 13, 2013 by motivationdoc

In any interaction between people, there will always be: The way they see it – The way you see it – The way it is. Take the example of Dave who usually arrives about 10-15 minutes late for a meeting. … Continue reading →

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