Tag Archives: Customer Management

How to Build a Motivated Engaged Team

This highly interactive workshop will develop your talents as a manager and coach, helping you to build a happy, highly motivated and engaged team. Continue reading

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Did Jose Get the Balance Right

Don’t know if you’re a soccer fan or not, but it was hard to miss the news that  Jose Mourinho lost his job as Chelsea Football Club manager last week. This was just seven months after he led them to … Continue reading

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Who runs your mind?

You have to decide who runs your mind; is it you, or is it somebody else? Continue reading

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How to get more sales using the motivational five factors of success

For many years I’ve been fascinated by what makes people successful in their life, whatever it is they do for a living. I’ve read biographies, watched people being interviewed on television, studied newspaper and magazine profiles and spoken to many … Continue reading

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How to Make Sales When You Don’t Like Selling

If you are a business owner, a sole trader, an established salesperson, or new to sales; then you need to find new clients and customers. This will show you how. Continue reading

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Fight for Every Customer Tooth and Nail

Having a good product range and other services that woo the customers is vital, but you need the right people, in the right place and at the right time for a successful business. Continue reading

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Please “Don’t” Go Away

Customer service is getting worse! In one of his latest blogs, Seth Godin highlights the poor customer service that we all put up with, and I really have to agree with him on this. One thing that really hacks me … Continue reading

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