Tag Archives: Customer Management

How to Build a Motivated Engaged Team

Posted on January 7, 2016 by motivationdoc

This highly interactive workshop will develop your talents as a manager and coach, helping you to build a happy, highly motivated and engaged team. Continue reading →

Posted in Leadership, Management, motivation | Tagged , , , , , | Leave a comment

Did Jose Get the Balance Right

Posted on December 21, 2015 by motivationdoc

Don’t know if you’re a soccer fan or not, but it was hard to miss the news that  Jose Mourinho lost his job as Chelsea Football Club manager last week. This was just seven months after he led them to … Continue reading →

Posted in communication, Customer service, difficult people, motivation, sales | Tagged , , , , , , , | Leave a comment

Who runs your mind?

Posted on April 28, 2015 by motivationdoc

You have to decide who runs your mind; is it you, or is it somebody else? Continue reading →

Posted in Customer service, difficult people, relationships | Tagged , , , , , , , , , | Leave a comment

How to get more sales using the motivational five factors of success

Posted on April 8, 2015 by motivationdoc

For many years I’ve been fascinated by what makes people successful in their life, whatever it is they do for a living. I’ve read biographies, watched people being interviewed on television, studied newspaper and magazine profiles and spoken to many … Continue reading →

Posted in communication, Customer service, motivation, sales, success | Tagged , , , , , , , | 1 Comment

How to Make Sales When You Don’t Like Selling

Posted on March 15, 2015 by motivationdoc

If you are a business owner, a sole trader, an established salesperson, or new to sales; then you need to find new clients and customers. This will show you how. Continue reading →

Posted in communication, Customer service, sales, success | Tagged , , , , , , | Leave a comment

Fight for Every Customer Tooth and Nail

Posted on March 13, 2015 by motivationdoc

Having a good product range and other services that woo the customers is vital, but you need the right people, in the right place and at the right time for a successful business. Continue reading →

Posted in Uncategorized | Tagged , , , , , , , | Leave a comment

Please “Don’t” Go Away

Posted on February 15, 2015 by motivationdoc

Customer service is getting worse! In one of his latest blogs, Seth Godin highlights the poor customer service that we all put up with, and I really have to agree with him on this. One thing that really hacks me … Continue reading →

Posted in Customer service, difficult people, sales | Tagged , , , , | Leave a comment

Hand Out Some Warm Glows

Posted on December 9, 2013 by motivationdoc

Do you remember how you felt after your last interaction with another person either on the phone or face to face? That person – it could have been a customer, a colleague, a friend or even a member of your … Continue reading →

Posted in communication, difficult people, motivation | Tagged , , , , , , , , , , , | Leave a comment