Tag Archives: difficult people

Count to 2 Before You Speak

Posted on May 30, 2023 by motivationdoc

Do you remember being told to count to 10 before you lose your temper with someone else? The idea being, that if you think before you speak, then you are less likely to say something you’ll regret at a later … Continue reading →

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Can I Trust You

Posted on February 4, 2016 by motivationdoc

Because if I can’t there is no way you’re going to sell me anything, even although it’s the best product or the best service, at the best price. And if you’re my boss, then you haven’t a hope of me being … Continue reading →

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How to Build a Motivated Engaged Team

Posted on January 7, 2016 by motivationdoc

This highly interactive workshop will develop your talents as a manager and coach, helping you to build a happy, highly motivated and engaged team. Continue reading →

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Did Jose Get the Balance Right

Posted on December 21, 2015 by motivationdoc

Don’t know if you’re a soccer fan or not, but it was hard to miss the news that  Jose Mourinho lost his job as Chelsea Football Club manager last week. This was just seven months after he led them to … Continue reading →

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Please “Don’t” Go Away

Posted on February 15, 2015 by motivationdoc

Customer service is getting worse! In one of his latest blogs, Seth Godin highlights the poor customer service that we all put up with, and I really have to agree with him on this. One thing that really hacks me … Continue reading →

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Warning; Don’t Let Other People Decide Your Behaviour

Posted on November 22, 2013 by motivationdoc

Has this ever happened to you? You’re about to meet or speak to someone in either your business or personal life. Perhaps it’s a customer a new colleague or even a friend of a friend and someone else describes this … Continue reading →

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What’s In a Name?

Posted on November 15, 2013 by motivationdoc

Did anyone ever get your name wrong? How did you feel? It may or not have bothered you; however it will bother many other people. A person’s name is very important to them; get it wrong at your peril. I … Continue reading →

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How to See It the Way They See It

Posted on November 13, 2013 by motivationdoc

In any interaction between people, there will always be: The way they see it – The way you see it – The way it is. Take the example of Dave who usually arrives about 10-15 minutes late for a meeting. … Continue reading →

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How To Build Your Likeability Factor

Posted on November 11, 2013 by motivationdoc

Okay, so I know you’re a very nice person and every one likes you, but bear with me on this. Why do you think Barack Obama won the US Presidential Election? Perhaps it was because of his policies for change, … Continue reading →

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Don’t Let Pet Peeves Decide Your Behaviour

Posted on November 8, 2013 by motivationdoc

When I’m running a Managing Difficult People seminar, I ask the participants to make a list of pet peeves that they have about other people. Some of the participants are reluctant to admit their pet peeves. They believe they shouldn’t … Continue reading →

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