Tag Archives: communication

Negative Self-talk is Too Expensive

I’m always fascinated by the people who lift huge weights, particularly in competitions like the Olympic Games. There are events for men and women and they get up on stage to lift a bar with huge weights attached. I often … Continue reading

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For More Success – Forget about Goals!

Many motivational speakers and self-help books will tell you that you must have goals. I’ve even advocated goal setting myself in the past. You write down your goals and detail them for family life, friends, finances, career, recreation, health, learning, education … Continue reading

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Discover a Key Secret of Success

Do you know what one of the key secrets of success is – what makes people successful in business, sport or any other aspect of their lives? Let me come back to that in a minute. I was driving home … Continue reading

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Warning; Don’t Let Other People Decide Your Behaviour

Has this ever happened to you? You’re about to meet or speak to someone in either your business or personal life. Perhaps it’s a customer a new colleague or even a friend of a friend and someone else describes this … Continue reading

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What’s In a Name?

Did anyone ever get your name wrong? How did you feel? It may or not have bothered you; however it will bother many other people. A person’s name is very important to them; get it wrong at your peril. I … Continue reading

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How to See It the Way They See It

In any interaction between people, there will always be: The way they see it – The way you see it – The way it is. Take the example of Dave who usually arrives about 10-15 minutes late for a meeting. … Continue reading

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Don’t Let Pet Peeves Decide Your Behaviour

When I’m running a Managing Difficult People seminar, I ask the participants to make a list of pet peeves that they have about other people. Some of the participants are reluctant to admit their pet peeves. They believe they shouldn’t … Continue reading

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Treat People the Way You Expect to Be Treated is Twaddle

Have you heard people saying – ‘I treat people the way I expect to be treated.’ I hear this all the time, and its baloney! If you want to have good rapport with other people, be they customers, colleagues, family … Continue reading

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It’s All In the Packaging

The multi-million pound cosmetics industry is acutely aware of the value of packaging. You’ll know this if you’ve ever bought anything from those glamorous ladies whose counters are always just inside the front door of Department stores. However, from time … Continue reading

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How to be Interesting

I recently spent a week suffering from a lousy cold; all the coughing, snuffling and sneezing symptoms which send other people running for cover. I also found myself apologising to people I’d come into contact with. ‘You must excuse me, … Continue reading

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