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Category Archives: difficult people
Don’t Let Pet Peeves Decide Your Behaviour
When I’m running a Managing Difficult People seminar, I ask the participants to make a list of pet peeves that they have about other people. Some of the participants are reluctant to admit their pet peeves. They believe they shouldn’t … Continue reading
Warning: Don’t Get Hooked
Have you ever been fishing? I’m not a fan myself but I’m sure that you understand the basic principle. You attach a piece of bait to a hook and dangle in the water. What then happens is that some unsuspecting … Continue reading
Treat People the Way You Expect to Be Treated is Twaddle
Have you heard people saying – ‘I treat people the way I expect to be treated.’ I hear this all the time, and its baloney! If you want to have good rapport with other people, be they customers, colleagues, family … Continue reading
Posted in communication, difficult people, motivation
Tagged Alan Fairweather, communication, Motivation, motivational speaker
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How to Get Other People to Think
We are emotional As you are no doubt aware, human beings are driven primarily by their emotions; their map of the world and how they think things should be. This all comes from their values, and beliefs based on their … Continue reading
How to Manage the Difficult Person in Your Life
Don’t let them get to you – Stay out of it emotionally and concentrate on listening non-defensively and actively. People may make disparaging and emotional remarks – don’t rise to the bait. Stay cool; think, don’t react. Listen – Look … Continue reading
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